Frequently Asked Questions

Everything you need to know about your Jolly Merch Shop experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the domestic region, while international orders may take 10-21 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed apparel. Please ensure all original tags are attached to be eligible for a full refund.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.

Are your products ethically sourced?

Yes, Jolly Merch Shop is committed to ethical fashion. We partner only with manufacturers who adhere to fair labor practices and environmental sustainability standards.

Can I track my package after it ships?

Absolutely. Once your order is processed, you will receive a shipping confirmation email containing a tracking number and a link to monitor your delivery status.