Returns & Exchanges

At Jolly Merch Shop, we want you to love your fashion finds, which is why we offer a flexible 30-day return policy for all unworn and unwashed items. Simply follow our streamlined process to ensure your exchange or refund is handled with maximum holiday cheer.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the original items, including all tags and packaging, into a secure shipping mailer or the original box.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

• 4.
  Drop Off and Track

  Leave your package at any authorized carrier location and keep your tracking number until your refund or exchange is confirmed.